Exchange & Returns

The exchange or return of products is only possible if the sleeve on the dock and the seal have not been broken. Opened products CANNOT be returned due to possible contamination. Otherwise, returns are possible up to 30 days after receipt .

You are responsible for paying the shipping costs for the return.
In the event of a product mix-up, we will of course cover the shipping costs!

The consumer has no right of withdrawal from products that have been opened.

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